your data and privacy
INFORMATION I MAY COLLECT FROM YOU - When you purchase something from my website or business page I collect the personal information you give me such as your name, address and email address.
HOW I USE YOUR INFORMATION - I never share your personal details available to any other company, or for marketing purposes. When you provide me with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, I imply that you consent to my collecting it and using it for that specific reason only. I use this information to provide you with a better service, and in particular for the following reason, to communicate with you by email if you have ordered or purchased products from me, regarding the order or purchase. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
I ask for your personal information to provide you with information I would only disclose your personal information if I am required by law to do so, or if you violate my Terms of Service.
COOKIES - Sleeping Dragon Jewellery, like all website or business pages, uses 'cookies' (small text files) to help make the website or business page work, to store information on your computer, both to help my site function properly and to give you the very best experience.
Some cookies are essential, and the site won't work as expected without them. These cookies are set when you submit a form, or interact with the site by doing something that goes beyond clicking on simple links.
I also use some non-essential 'session' cookies to track visitors or enhance your experience of the site. These cookies are temporary and used to collect data anonymously for web analytics and social sharing services. These do not collect any personal data about you. I do not store them and do not have direct access to the individual data collected. If you use my site, you are consenting to my use of web technology, including cookies. Any information gathered about you will never be disclosed to third parties. All information passed by cookies is anonymous.
If you're not happy with this, you can change your browser settings to prevent websites or business pages from setting cookies. However, you may experience a loss of functionality across the internet as a result. Please refer to your own browser company for detailed instructions on how to regulate the setting of cookies on your devices.
COMMUNICATIONS - I do not sent marketing emails. I will reply to emails you send via Facebook, Etsy or www.sleepingdragon.co.uk, via the contact option. I will keep your information as outlined to ensure your purchase can be made and posted out to you. I provide your name and address on postage items to the courier to ensure you receive your order – it is always tracked and requires a signature. The postal service are subscribed to EU and US trading agreements.
While I strive to protect your personal information, unfortunately, the transmission of information via the internet is not completely secure. Although I will do my best to protect your personal data, I cannot guarantee the security of your data transmitted; any transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorised access.
THIRD PARTY SITES - My Services may contain links to other sites and this policy does not apply to the practices of third parties that I do not own or control. In general, the third-party providers used by me will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to me, I would encourage you to read their privacy statements.
For social sharing which you may use (e.g Facebook, Twitter, Pinterest), please refer to the individual site's privacy policies for detailed information regarding their use of data and how you can opt-out from their services. Wallace Regelous t/a Sleeping Dragon Jewellery t/a Sleeping Dragon Jewellery cannot be held responsible how for these third parties may use your data.
My company is hosted on Weebly, 1&1, Deviant Art, Twitter, Facebook, Instagram, and Etsy platforms. There is a facility to purchase directly through: Facebook, Twitter and Instagram. Payment options through Etsy, PayPal, and Direct Banking are done via secure servers and comply with EU and US trading agreements. I have no direct contact with any of your financial details such as bank account or credit card information during any part of the payment process. Only your basic personal details are available to me, specifically relating to your order (name, and the billing/delivery addresses which you provide during ordering process). All payment gateways offered by Etsy, PayPal and Lloyds Bank adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my store and its service providers. I would confirm that I am not responsible for the privacy practices of other sites and encourage you to read their privacy statements. The only circumstances in which I will share your data are in processing your order or complying with legal or tax obligations.
CONTACT I will retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 7 years to comply with UK Tax laws. After this time I will delete your data from my records.
If you reside in certain territories, in the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below:
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
How to Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
How to Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Wallace Regelous. For purposes of EU data protection law, I, Wallace Regelous t/a Sleeping Dragon Jewellery, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org